Understanding users at infinite scale
Synthesizes feedback from every source. Identifies patterns across thousands of conversations. Prioritizes features based on real user needs.
TRUSTED BY TEAMS AT
See what users really think—at scale
Your Research Agent processes thousands of feedback items daily. Watch it identify patterns, prioritize features, and synthesize insights in real-time.
Understand every user
Every feedback channel, one unified view
Your Research Agent monitors support tickets, app reviews, social mentions, and surveys 24/7. No more manual analysis or missed insights.
Support ticket mining
Automatically categorizes issues, identifies root causes, and suggests product fixes.
Review sentiment tracking
Monitors App Store, Play Store, and web reviews. Alerts on sentiment shifts.
Social listening
Tracks brand mentions, competitor comparisons, and feature requests across social platforms.
Know exactly what to build next
Research Agent scores every feature request by impact, frequency, and feasibility. Your roadmap prioritizes itself based on real user demand.
Impact scoring
AI calculates potential impact of each feature based on user segment value and retention data.
Learn moreFrequency analysis
Tracks how often features are requested across all channels. Identifies trending demands.
View trendsEffort estimation
Agent estimates development effort based on similar past features and codebase complexity.
See estimatesUser segmentation
Understand which user segments want which features. Prioritize by segment value.
View segmentsCompetitor tracking
Monitor when users request competitor features. Identify competitive gaps.
Track gapsROI prediction
AI predicts revenue impact of each feature based on historical data and user behavior.
View ROIFrom insight to action automatically
Research Agent doesn't just find insights—it acts on them. Creates Linear tickets, updates roadmaps, notifies teams. Zero manual work.
Analytics Dashboard
Never miss a critical insight
Real-time monitoring of sentiment, trending issues, and emerging opportunities. Your Research Agent alerts you before problems escalate.
Sentiment tracking
Monitor user sentiment across all channels. Get alerts when satisfaction drops.
Issue detection
Identify emerging problems before they become major issues. Automatic escalation.
Opportunity alerts
Discover unmet needs and feature gaps. Know what users want before they ask.
Trend analysis
Track evolving user needs over time. Anticipate future demands.
Persona updates
Automatically update user personas based on behavior and feedback patterns.
Impact metrics
Connect insights to business outcomes. Measure the value of acting on feedback.
Understand users at a deeper level
Research Agent builds living user personas, tracks journey pain points, and predicts future needs. Know your users better than they know themselves.
Dynamic personas
Automatically generate and update user personas based on behavior and feedback patterns.
Journey mapping
Identify friction points in user journeys. Connect feedback to specific touchpoints.
Need prediction
AI predicts what users will need next based on patterns from similar cohorts.
Cohort analysis
Compare feedback across user segments. Understand different needs by group.
Research that drives real results
Teams using Research Agent ship features users love, reduce churn, and increase NPS. See the impact of understanding your users.
| Metric | Before Research Agent | After Research Agent | Impact |
|---|---|---|---|
| Feature Adoption | 23% | 71% | +209% |
| Time to Insights | 2 weeks | 2 hours | 168x faster |
| User Satisfaction | 6.2/10 | 8.7/10 | +40% |
| Churn Rate | 8.5% | 4.2% | -51% |
Control Research Agent through ChatGPT with MCP
Connect ChatGPT or Claude to your Research Agent via MCP. Get insights, create tickets, update roadmaps—all through natural conversation.
Natural language research control
Support Tools
Zendesk, Intercom, Freshdesk, Help Scout for ticket analysis.
Review Platforms
App Store, Play Store, G2, Capterra, Product Hunt monitoring.
Social Media
Twitter/X, Reddit, Discord, Slack community insights.
Survey Tools
Typeform, SurveyMonkey, NPS platforms for feedback collection.
PM Tools
Linear, Notion, Jira for automatic ticket creation and roadmap updates.
Communication
Slack, Teams, Discord for real-time alerts and team updates.
Research Agent questions
Everything: support tickets, app reviews, NPS surveys, social media, user interviews, chat transcripts, community forums. If users write it, agent reads it.
Advanced NLP to understand context, sentiment, and intent. Groups similar feedback, identifies themes, and surfaces the signal from the noise. Processes thousands of inputs daily.
Yes! Research Agent works with 100+ languages. Translates, analyzes, and synthesizes feedback regardless of source language. Global insights from local feedback.
Agent scores requests by frequency, user segment value, implementation effort, and strategic alignment. Creates data-driven roadmap recommendations you can trust.
Yes, agent can run automated interviews via chat or email. Asks follow-up questions, probes deeper, and synthesizes findings. Like having 100 researchers working 24/7.
Native integrations with Zendesk, Intercom, Slack, Discord, App Store, Play Store, social platforms. Plus API for custom sources. Agent pulls from everywhere.
Turn feedback into features automatically
Deploy Research Agent and start shipping what users actually want.